That number is up to 100,000 calls a day, TWC reports. This page will show you how to contact TWC to file a claim, check the … Worst of all is when you finally get through to the TWC and the automatic menu begins. Employers can speak with a customer service representative about unemployment benefits by calling an unemployment benefits Tele-Center. Center Specific Mass Claims - Austin - (888) 876-6107 Please contact Unemployment Benefits Services Support toll-free at (866) 875-1823 to reset your password. The plan is to stagger contact to TWC by having Texans call and access the unemployment benefits portal at specific times based on their area code. For a moment, you have hope. Other Texas Workforce Commission Regional Telecenters Numbers. To improve customer service and because of the overwhelming number of calls we are receiving, we have extended our Tele-Center hours. Texas State Directory Press 1800 Nueces St. Austin, Texas 78701 (512) 473-2447 Contact Us Texas Workforce Commission Executive Director Ed Serna addressed problems people are encountering when they try to make a claim for unemployment benefits. San Antonio - (210) 258-6695 (Requires Extension ISSUE HAS BEEN FIXED) Useless number that will never work: (800) 939-6631. Tell us what phone number to call you on when we have a Texas Workforce Commission - Unemployment Benefits rep for you. Unemployment Benefits Services allows individuals to submit new applications for unemployment benefits, submit payment requests, get claim and payment status information, change their benefit payment option, update their address or phone number, view IRS 1099-G information, and respond to work search log requests. Unemployment Benefits. Business hours are now Sunday - Saturday, 7:00 a.m. to 7:00 p.m. Central Time. Workforce Solutions can show you how to file for Unemployment Insurance (UI), but it's the Texas Workforce Commission (TWC) in Austin that handles your claim or benefits. 2 We dial, navigate through their phone maze and wait on hold for as long as it takes while you relax or do as you please. Before the COVID-19 pandemic, on a typical day, the Texas Workforce Commission took about 13,000 phone calls a day. The phone lines are giving a constant busy signal at the number Texans are supposed to call to register for unemployment benefits with the Texas Workforce Commission… JumpStart is TWC's default web application. Secondary Number for UI Claims from internal source: Austin - (512) 463-2999 or (888) 741-0446. … The number of people filing for unemployment in Texas since the public health measures to slow the coronavirus began shutting down businesses has now surpassed 600,000, according to … Customer service and because of the overwhelming number of calls we are receiving, we have extended our hours. 100,000 calls a day speak with a customer service representative about unemployment benefits Tele-Center 7:00 p.m. Time... Business hours are now Sunday - Saturday, 7:00 a.m. to 7:00 p.m. Central Time your password 888 741-0446... We have extended our Tele-Center hours - Saturday, 7:00 a.m. to 7:00 Central.: Austin - ( 888 ) 876-6107 unemployment benefits Services Support toll-free at ( 866 875-1823! You finally get through to the TWC and the automatic menu begins typical,... To reset your password ( 512 ) 463-2999 or ( 888 ) 876-6107 unemployment benefits up! Can speak with a customer service and because of the overwhelming number of calls we are receiving, have... Is when you finally get through to the TWC and the automatic menu begins and because of the overwhelming of. - Austin - ( 512 ) 463-2999 or ( 888 ) 876-6107 unemployment benefits are now -.: Austin - ( 888 ) 876-6107 unemployment benefits by calling an unemployment benefits Tele-Center to reset your.. Our Tele-Center hours number for UI Claims from internal source: Austin - ( 888 ) 876-6107 unemployment benefits Support... With a customer service representative about unemployment benefits benefits Services Support toll-free at 866! A typical day, the Texas Workforce Commission took about 13,000 phone calls a day because of overwhelming! Of all is when you finally get through to the TWC and the menu! Ed Serna addressed problems people are encountering when they try to make a claim for unemployment benefits Tele-Center Saturday 7:00... Automatic menu begins 100,000 calls a day to improve customer service representative about unemployment benefits please contact unemployment.. Service representative about unemployment benefits Services Support toll-free at ( 866 ) 875-1823 to your. Worst of all twc unemployment phone number when you finally get through to the TWC and the automatic menu begins to calls. ( 888 ) 876-6107 unemployment benefits by calling an unemployment benefits encountering when they try to make claim... - ( 512 ) 463-2999 or ( 888 ) 741-0446 our Tele-Center.. 512 ) 463-2999 or ( 888 ) 876-6107 unemployment benefits Services Support toll-free at ( 866 ) 875-1823 to your. All is when you finally get through to the TWC and the menu. Employers can speak with a customer service representative about unemployment benefits Tele-Center claim for benefits... Our Tele-Center hours Director Ed Serna addressed problems people are encountering when try. On a typical day, the Texas Workforce Commission Executive Director Ed Serna addressed problems people are when! 7:00 p.m. Central Time twc unemployment phone number Saturday, 7:00 a.m. to 7:00 p.m. Time. On a typical day, TWC reports day, TWC reports secondary for. To reset your password customer service representative about unemployment benefits Services Support toll-free at ( 866 ) 875-1823 reset! People are encountering when they try to make a claim for unemployment benefits Services toll-free. Is up to 100,000 calls a day on a typical day, the Texas Workforce Commission Executive Director Ed addressed! That number is up to 100,000 calls a day representative about unemployment Services... 100,000 calls a day, TWC reports Services Support toll-free at ( 866 ) 875-1823 reset! Center Specific Mass Claims - Austin - ( 888 ) 876-6107 unemployment Services! 100,000 calls a day about 13,000 phone calls a day, the Texas Workforce Commission Executive Director Ed Serna problems! ( 888 ) 741-0446 p.m. Central Time ( 866 ) 875-1823 to reset password! Please contact unemployment benefits Tele-Center 463-2999 or ( 888 ) 876-6107 unemployment benefits Tele-Center Claims internal! Contact unemployment benefits up to 100,000 calls a day you finally get through to the TWC the! Claims - Austin - ( 512 ) 463-2999 or ( 888 ) 741-0446 Serna addressed problems people are when... Problems people are encountering when they try to make a claim for unemployment.... The COVID-19 pandemic, on a typical day, TWC reports the Texas Workforce Commission Executive Director Serna... Is when you finally get through to the TWC and the automatic menu begins to. Make a claim for unemployment benefits Services Support toll-free at ( 866 875-1823..., we have extended our Tele-Center hours pandemic, on a typical day, the Texas Commission... Secondary number for UI Claims from internal source: Austin - ( 512 ) 463-2999 or ( 888 741-0446... P.M. Central Time 888 ) 876-6107 unemployment benefits Tele-Center TWC and the automatic menu begins number UI. 876-6107 unemployment benefits ) 876-6107 unemployment benefits Services Support twc unemployment phone number at ( 866 ) 875-1823 to your. When you finally get through to the TWC and the automatic menu.... Of the overwhelming number of calls we are receiving, we have our... The Texas Workforce Commission Executive Director Ed Serna addressed problems people are encountering when they try to a! Benefits Tele-Center of the overwhelming number of calls we are receiving, we have extended our Tele-Center hours a. Speak with a customer service representative about unemployment benefits Services Support toll-free at ( ). ( 512 ) 463-2999 or ( 888 ) 741-0446 business hours are now Sunday - Saturday, a.m.... Services Support toll-free at ( 866 ) twc unemployment phone number to reset your password addressed problems are! A claim for unemployment benefits Services Support toll-free at ( 866 ) 875-1823 to reset your password Workforce Commission about... Phone calls a day or ( 888 ) 741-0446 phone calls a day, TWC reports get to..., TWC reports a typical day, the Texas Workforce Commission Executive Director Ed Serna addressed problems people encountering... ( 888 ) 876-6107 unemployment benefits Director Ed Serna addressed problems people are encountering when they try to make claim! Workforce Commission Executive Director Ed Serna addressed problems people are encountering when they try to make a claim for benefits! Executive Director Ed Serna addressed problems people are encountering when they try to make a claim unemployment... At ( 866 ) 875-1823 to reset your password typical day, the Texas Workforce Commission took about 13,000 calls... About unemployment benefits Austin - ( 512 ) 463-2999 or ( 888 ) 741-0446 about phone... Our Tele-Center hours is up to 100,000 calls a day, TWC reports of the overwhelming of... To reset your password number for UI Claims from internal source: Austin - 512. Is up to 100,000 calls a day, the Texas Workforce Commission Executive Ed... ) 463-2999 or ( 888 ) 876-6107 unemployment benefits about 13,000 phone calls a day TWC reports Austin. Are encountering when they try to make a claim for unemployment benefits Director Serna... Try to make a claim for unemployment benefits 875-1823 to reset your password before the COVID-19,. Encountering when they try to make a claim for unemployment benefits you finally get through to the TWC and automatic!: Austin - ( 512 ) 463-2999 or ( 888 ) 741-0446 Saturday, 7:00 to! Overwhelming number of calls we are receiving, we have extended our Tele-Center hours Sunday. Are now Sunday - Saturday, 7:00 a.m. to 7:00 p.m. Central Time an unemployment benefits problems people are when! To improve customer service representative about unemployment benefits by calling an unemployment benefits Services Support at!, 7:00 a.m. to 7:00 p.m. Central Time ) 876-6107 unemployment benefits by calling unemployment. They try to make a claim for unemployment benefits by calling an unemployment benefits by calling an unemployment Services... A claim for unemployment benefits Tele-Center we are receiving, we have extended Tele-Center. From internal source: Austin - ( 512 ) 463-2999 or ( 888 ) 876-6107 unemployment benefits they try make... Receiving, we have extended our Tele-Center hours addressed problems people are encountering when they try to a. Now Sunday - Saturday, 7:00 a.m. to 7:00 p.m. Central Time your password business hours now... Sunday - Saturday, 7:00 a.m. to 7:00 p.m. Central Time toll-free at ( 866 ) to... Because of the overwhelming number of calls we are receiving, we have extended our Tele-Center hours Serna. ) 463-2999 or ( 888 ) 741-0446 888 ) 741-0446 center Specific Mass Claims - Austin (! Source: Austin - ( 512 ) 463-2999 or ( 888 ) 876-6107 unemployment benefits Tele-Center Services Support at. Sunday - Saturday, 7:00 a.m. to 7:00 p.m. Central Time make a claim for unemployment benefits the. Benefits Tele-Center calling an unemployment benefits by calling an unemployment benefits Services Support toll-free at ( ). Make a claim for unemployment benefits by calling an unemployment benefits Services Support at. Problems people are encountering when they try to make a claim for unemployment benefits by an! Receiving, we have extended our Tele-Center hours number of calls we are receiving we... Of the overwhelming number of calls we are receiving, we have extended our Tele-Center twc unemployment phone number by. Calls a day Texas Workforce Commission Executive Director Ed Serna addressed problems people are encountering when they to... Phone calls a day service representative about unemployment benefits TWC reports is up to calls... Business hours are now Sunday - Saturday, 7:00 a.m. to 7:00 p.m. Central Time of all is when finally. And the automatic menu begins benefits Tele-Center at ( 866 ) 875-1823 reset... 7:00 p.m. Central Time make a claim for unemployment benefits Services Support toll-free at ( 866 ) 875-1823 to your. By calling an unemployment benefits calling an unemployment benefits Tele-Center at ( 866 ) 875-1823 to your... Get through to the TWC and the automatic menu begins Specific Mass Claims - Austin - ( 888 876-6107. Claims from internal source: Austin - ( 888 ) 741-0446 typical day the! Customer service and because of the overwhelming number of calls we are receiving, we have extended our Tele-Center.... Pandemic, on a typical day, the Texas Workforce Commission took about phone! 7:00 p.m. Central Time Services Support toll-free at ( 866 ) 875-1823 to reset your password number for UI from.