IT Support job description guide The IT Support team maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly. Responsibilities: Work days, nights, and/or weekends as required; Work off an extension … Customer support, either internal or external, is of top priority for any IT Support Technician. Do not hesitate to follow our company page to discover all our open positions in the IT, development, decision-making and infrastructure fields. Then, they formulate and execute a strategy to fix the issue. To succeed in their fast-paced environment, IT Support Technicians must have the time management skills necessary to prioritize tasks based on immediacy. Most have an associate's degree in a computer-related field, but some talented individuals may be hired with a high school diploma and trained through on-the-job programs. Answer the following questions to find the best school options for your degree. Page 1 of 2,501 jobs. IT support technicians assist computer users with the operation/repair of computer systems and other technological equipment. Find Schools. This increase can be attributed to the growing use of technology and computer systems in most businesses. Responsibilities: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query; Some companies may provide on-the-job training to those with a High School Diploma if they are the right candidate. IT support technicians provide assistance to computer users by answering questions, resolving technical problems and maintaining a company's network, software and computer equipment. Our company is looking for a IT Support Technician to join our team. IT Support Technicians are responsible for setting up all hardware and ensuring said hardware is connected to the network. Retrieved from https://study.com/articles/IT_Support_Technician_Job_Description_and_Education_Requirements.html. Curriculum, relevancy of sample programs, and outcomes will vary by school. ), Study.com / IT Support Technician: Job Description and Education Requirements. The listings below may include sponsored content but are popular choices among our users. IT Services Technician. IT Support Technicians assist computer users with setup, maintenance, troubleshooting, and problems they have with their computers. As an example, this would see you being promoted to a more senior technical support role and from there to a team, section or department leader. Responsibilities: Ensure connectivity of IT systems and the internet; Ensure clients are … to ensure functionality. IT Support Technician Job Description 1 of 3 Sept 2020 Job Description: IT Support Technician _____ Reporting to: Bursar Hours: Monday to Friday 08:30 to 17:00, with 30 minutes for lunch – some weekend or out of hours working may be required from time to time. IT Support Technician jobs. Job Description Overview The IT Support Services Technician position provides LMC Associates local support for all computers, tablets and mobile devices. Allocation and Maintenance of IT Equipment. Part of maintaining the health of a network involves keeping meticulous records on the age of each machine on the network. Our company is looking for a IT Support Technician to join our team. IT Support Technician Job Description - JobHero. It is part tech job and part customer service. The salaries for IT support work vary greatly depending on the level of the job, previous experience and size of employer. The Association for Information Technology Professionals. In this position, you will play a key role in providing support for all areas of IT. * Qualified aircon technician (with Red Seal) Less More Salary From to (Ctc) - Monthly Work type Full Time Statute The IT Technician needs to support the IT Head to manage requirements within the gaming business. Viruses, loss of data, non-working software programs, troublesome hardware setup and faulty Internet connections are potential issues you might encounter in an IT support technician job. In many corporations, employees are issued devices such as company … This duty takes patience and good communication skills. They also help the users of a network to use relevant devices and applications by answering any questions that may arise. Are you interested in learning more about the field of Information Technology, or what it is like to be an IT Support Technician? JOB DESCRIPTION Job Title: Desktop Support Technician Grade: H Responsible to: Desktop Support Services Manager Job Purpose: The IT Service Desk is the central point of contact for all IT related incidents and service requests. They typically work under an IT Supervisor who is responsible for assigning them tasks on a day-to-day basis. Key Responsibilities: The IT Support Technician is an important part of the ICT team. Job responsibilities include the following day to day duties: Identify and resolve software, hardware, and … IT Support Technicians work to maintain their employer’s computer systems and networks. There are a variety of tasks IT Support Technicians perform in their quest to both help users and maintain the optimal functionality for the systems on their network. IT Technical Support job profile Ability to listen actively and extract the important information from user complaints, Analyzing hardware and software malfunctions to diagnose the root cause of the issue, Developing and implementing IT maintenance policies and procedures, Communicating and collaborating with other IT Support Technicians to proactively solve problems too complex for one person. In this position, you will play a key role in providing support for all areas of IT. All other trademarks and copyrights are the property of their respective owners. Since businesses simply can’t afford to be without individual workstations let alone its entire computer system, you have a pivotal role in the running of the company. (IT Support Technician: Job Description and Education Requirements. All our consultants are IT experts who speak your language and evolve in your universe. Sort by: relevance - date. This is the customer service portion of the job. Our company is looking for a IT Support Technician to join our team. The following are the skills employers find most desirable in IT Support Technician candidates. Prioritize and Escalate Issues as Necessary. Some IT Technicians also design websites, write content and offer their services on live chat lines for user support. Page 1 of 2 www.CHSU.edu Job Title IT Support Technician Job Description: Under the general direction of the Executive Director of IT and work direction of the Infrastructure Analyst, the IT Support Technician assists in the support of the IT computer infrastructure including local personal computers, printers, software, classroom A/V technology, IT Technician … Help desk technician job description Help desk technicians are instrumental to the smooth running of any IT department, and they also provide a valuable service to customers and … Tech support workers manage, maintain, and repair IT systems. Job Description for an IT Support Technician IT support technicians offer support to users who are experiencing problems with their computers or software. IT Support job description guide The IT Support team maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly. Enter zip: Study.com College Advisor that can help you compare costs and options. You will routinely … IT support technicians are essential members of today's workforce because of the widespread presence of computer technologies in businesses. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. In many corporations, employees are issued devices such as company laptops, tablets or mobile phones. We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. Examples of IT Support Technician job descriptions from real companies. Technical support staff maintain computer systems, ensuring that they run smoothly and fixing problems as they arise. IT Support Technicians can work directly for software and hardware companies, or they can work in the IT department of a corporation. Each company has a slightly different protocol for this process. … The U.S. Bureau of Labor Statistics predicts that employment for all computer support specialists will increase faster than average by 10% between 2018 and 2028. Spreadsheets – IT Support Technicians use spreadsheets, such as Excel spreadsheets or cloud-based spreadsheets, to document maintenance on hardware. An IT Technician performs maintenance, sets up company networks and troubleshoots for computer users on location. This demand is due to the ever-increasing reliance on information technology in both the business and public sector. Fantastic IT support opportunity based in Stratford-upon-Avon - Great benefits Your new company Hays are excited to be working closely with a public sector organisation based in Stratford-Upon-Avon as they recruit an IT Support Technician on a permanent basis. Advising | Catalog | Tutors Writing Center | Math help room Finals Schedule | GPA Calculator More generally, IT support technicians can work in a company's IT department, providing computer support internally to company employees. IT Technicians diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems. IT Support Technicians keep track of these records and perform these maintenance routines. Learn about the job description and read the step-by-step... Computer network management professionals require significant formal education. Line of responsibility The ICT technician will be directly responsible to the ICT Co-ordinator. The role of IT Support Technician is an entry-level position. Other IT support technicians hold professional certifications, which often are acceptable in lieu of a degree. Search 2,475 IT Support Technician jobs now available on Indeed.com, the world's largest job site. What Does a Desktop Support Technician Do? IT Technician jobs in Dubai. 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Library Search. They have inquisitive minds that help them ask the right questions necessary to diagnose and repair hardware and software issues. … Use it to save time, attract qualified candidates and hire best employees. You will updates systems, troubleshoot problems, and provide hands-on support for IT … IT Technical Support job … IT Support Technician tasks and skills. 1st Line Support Technician Job Description Template. Work closely with graphic design department for various campaigns. © copyright 2003-2020 Study.com. Support can be provided in … There are different ways to become an IT support technician, but most people in this career generally have an associate's degree. "IT Support Technician: Job Description and Education Requirements." Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: You are looking for your dream job and need a cover letter? In many companies, you may find there’s a natural career progression within technical support. Study.com, 11 Sep 2019 published. Displayed here are job ads that match your query. ... As a Help Desk Technician, you will provide Tier 1 support to our customers via phone, email and computer chat. For instance, one company may recruit a "developer" while another company recruits a "programmer" — but the work may be precisely the same at the two companies, despite the job … They also help the users of a network to use relevant devices and applications by answering any questions that may arise. However, on-the-job training might be provided to a candidate, with only a high school diploma, who demonstrates exceptional communication, problem-solving and analytical skills. We dissected several IT Support Technician job descriptions to determine the following core IT Support Technician duties and responsibilities. If so, check out the list of resources below. Help Desk Technician Job Description. Support can be provided in person, over the phone or online. Compare the job duties, education, job growth, and pay of computer support … Technical Support Job Description Template. Displayed here are job ads that match your query. As a Help Desk Technician, you will provide Tier 1 support to our customers via phone, email and computer chat. As an IT Technician you will diagnose repair and maintain hardware and software components. The IT technician job description details an IT tech as a person who diagnoses computer problems, ... As of May 2019, there were 195,100 jobs for computer network support specialists. They are responsible for performing an initial diagnosis of the issue and documenting their findings. Want expert, personalized advice that can save you a lot of time and money? Good IT Support Technicians are organized multi-taskers who can work in a fast-paced environment. Responsibilities: Microsoft applications / Office 365 admin; Participate in regular reviews of IT spending vs. budget and identify areas for savings and optimizations; The Microsoft Certified Desktop Support Technician is awarded to IT support technicians who have 6-12 months of work experience and pass required exams on Windows operating systems and desktop applications. The Desktop Support Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Explore resources for employment and wages by state and area for computer support specialists. Support Technician Job Description Template. Performing remote troubleshooting through … IT Technician Job Summary We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. ICT TECHNICIAN: JOB DESCRIPTION Salary Scale 14-18 in accordance with the school’s support staff structure and/or any local agreements that are in place. IT support technicians usually hold an associate's degree in computer science or a related field. Responsibilities: Perform one to one training with customers where necessary; Ensure tickets are resolved within a timely manner; Escalate tickets where required to 2nd line technicians for further investigation; Support Technician Job Description Template. The IT technician job description details an IT tech as a person who diagnoses computer problems, monitors computer processing systems, installs software, and performs tests on computer … Sort by: relevance - date. We’ll get you noticed. 23 Dec 2020 accessed. * Qualified aircon technician (with Red Seal) Description Our client is seeking an Aircon Technician / Manager to join their East London branch. The mean annual wage for computer support specialists in May 2018 was approximately $55,050 (www.bls.gov). They address issues ranging from network systems to individual desktop computers. More support services will be needed as organizations upgrade their computer equipment and software. Page 1 of 175 jobs. IT support technicians can work for computer software or hardware companies, assisting customers with products. Most candidates have an Associate’s degree in Computer Science. IT support technician job description From providing technical assistance to maintenance the role of technical support employees is quite diverse. IT support analyst: job description. Mac Vs. 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According to the Bureau of Labor Statistics, demand for IT Support Technicians is set to rise 12 percent through 2024. You will install and configure computer hardware and provide IT support for the organization. IT Service Technicians offer operational support to the system as well as assisting employees in an organization in matters related to IT. My Perfect Cover Letter is your solution and takes the hassle out of cover letter writing. JOB DESCRIPTION: TECHNOLOGY SUPPORT TECHNICIAN CAMPUS: Johannesburg Campus DIRECT SUPERVISOR: Director of Technology EFFECTIVE START DATE: 1 August 2016 POSITION OVERVIEW Working closely with the Director of Technology, the IT department, and the Communications Responsibilities: Work days, nights, and/or weekends as required; Work off an extension ladder; Lift and carry up to 30 pounds; Move about facility and stand for long periods of time; Read and write handwritten notes; Almost all SMEs and larger companies recruit IT support staff to assist employees; Jobs are advertised online, by careers services and by recruitment agencies. The HDI Desktop Support Technician certification consists of a 2-day seminar that addresses technical troubleshooting techniques and customer service skills, followed by an exam. IT Support … IT Technician, Desktop Support Technician, Junior Desktop Support Technician and more on Indeed.com Company description: Fed IT, a recruitment firm specializing in IT job recruitment, We work on two types of recruitment: temporary and permanent. JOB DESCRIPTION –Senior IT Support Technician Job title Senior IT Support Technician Grade Responsible to Infrastructure manager Responsible for Effective from SUMMIT LEARNING TRUST Mission Statement Strength through diversity All rights reserved. Technical Support will also support computer software integration by diagnosing and troubleshooting common problems. Read this complete job description to know more. Those in the 90th percentile make $82,160, and those in the 10th percentile make $29,440. This IT Technical Support job description template includes the list of most important IT Technical Support's duties and responsibilities.It is customizable and ready to post to job boards. Responsibilities: Ensure connectivity of IT systems and the internet; Ensure clients are kept up to date regarding their incidents and requests; Ensure that all the incidents / requests are responded to within required SLA; Apprentice IT Support Technician jobs. State & Area Data. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Description Our client is seeking an Aircon Technician / Manager to join their East London branch. IT Support Technician Job Description Template. Senior IT Technician jobs now available. People with jobs in information technology (IT)   use computers, software, networks, servers, and other technology to manage and store IT job titles can vary significantly from one company to another. Their responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring … They update with an average of 2 posts per month and cover the hottest IT support issues. Indeed may be compensated by … Displayed here are Job Ads that match your query. You will ask appropriate questions and use knowledge and resources to diagnose and … Job Description Overview The IT Support Services Technician position provides LMC Associates local support for all computers, tablets and mobile devices. It's free! Senior IT Technician, Systems Administrator, Fiber Technician and more on Indeed.com IT Support Technicians can find employment in virtually any industry. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Learn about the education requirements to see... An admission advisor from each school can provide more info about: Get Started with University of Notre Dame, Get Started with Western Governors University, Get Started with Louisiana Tech University. An IT support technician answers to the Director of IT services if there is one in the company. This IT Technical Support job description template includes the list of most important IT Technical Support's duties and responsibilities.It is customizable and ready to post to job boards. Technical Support Job Description Posted 5 years ago As a Technical Support (Tech Support) Worker , you will be tasked with monitoring and maintaining an organisation’s computer systems and networks. Technical Support Officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. Technical Support Jobs include roles as Maintenance Engineers, Help Desk Operators or Applications Support Specialists. As an IT support technician… The Association for Information Technology Professionals – This organization has been around since the 1950’s, making it one of the oldest professional organizations in the IT industry. After gaining experience, it's possible to progress to earnings of around £26,000 to £35,000. IT Technician Job Description. Their job description entails providing technical assistance to clients by … IT Support Technician: Job Description and Education Requirements. IT Technician responsibilities include: Setting up workstations with computers and necessary peripheral devices. You will ask appropriate questions and use knowledge and resources to diagnose and resolve their issues. In some cases, IT support technicians can substitute a professional certification for postsecondary education. A high school diploma is required with a bachelor's degree in Computer Science or closely related degree being strongly preferred. Similar Occupations. Connect with Half customer service role and half tech position, IT Support Technicians must have a unique blend of technical IT skills and service-based soft skills. Our company is looking for a 1st Line Support Technician to join our team. All rights reserved. Find and apply today for the latest Junior IT Support Technician jobs like Technical Support Specialist, IT Support Engineer, Service Desk Analyst and more. … They are also called desktop support technicians or computer support specialists. Such certifications demonstrate professional dedication and expertise to prospective employers. Since the role of IT Support Technician is an entry-level position, the education requirements are minimal. An advanced understanding of network wiring and TCP-IP and the ability to use such understanding to build and maintain a functional network. The national median salary for IT Support Technicians is $49,930. IT Service Technician is a trained computer professional whose primary role in an organization is to help in installing and configuring system software and hardware. Posted: (5 days ago) it support technician job description. IT Support Technician Ii-digital Imaging Center/printshop Support all aspects of [company name] engineering, legal, marketing, archives, design drafting, public affairs, and customer service. Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. The hours they work depend upon the place of employment. The following are a couple of tools used by IT Support Technicians to perform their duties. Use it to save time, attract qualified candidates and hire best employees. Those who work for a corporation typically have normal office hours, but those who work for software companies in call centers could work any shift in a 24-hour period. IT Support Technicians work to maintain their employer’s computer systems and networks. IT Support Technician jobs now available. IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Requirements to hire or to get hired as a IT Support Technician. Tech support staff may also install … Some problems they won’t have the expertise to solve and must escalate to the IT Supervisor. The role of the Desktop Support Technician is to provide second line support … By providing the training necessary to use current computer technology and software applications, a certificate program in... Students pursuing associate's degrees in computer network administration study the basics of computer network setup,... Research the requirements to become a computer network consultant. IT Support Technician Job Description Template. IT Support Technicians are responsible for setting up all hardware and ensuring said hardware is connected to the network. Web. NSIS – NSIS is an IT company based in the UK, and their blog is one of the highest ranking in the IT space. IT Support Technician Job Description Template. An associate's degree is usually the minimum requirement, but professional certification may be acceptable in place of formal education. It is up to IT Support Technicians to prioritize issues based on severity and immediacy. The tasks, duties, and responsibilities highlighted below represent a typical computer desktop support technician’s job description: Organize training session for staff on the usage of new software/ … The position of an IT support technician includes working with the end-user, infrastructure support and maintenance. Some issues are more pressing than others. Older machines are more susceptible to hardware issues and may need more-frequent maintenance. It has since grown to an international organization with chapters all over the globe. Desktop Support Technician Job Description, Duties, and Responsibilities. Will install and configure computer hardware ( HDD, mouses, keyboards etc. and Requirements... And hire best employees, personalized advice that can save you a lot of time and money to... Personalized advice that can save you a lot of time and money Technician ’ s systems! They address issues ranging from network systems to individual Desktop computers Technicians must have time... Systems and networks Search terms and other activity on indeed work in a dynamic, … What tech... Will be directly responsible to the ICT Co-ordinator ensuring that they run smoothly and fixing problems as they.... Can work for computer Support specialists computer hardware ( HDD, mouses, keyboards etc. of the! A help Desk Technician, Junior Desktop Support Technician candidates understand how to such. Trademarks and copyrights are the property of their respective owners experts who speak language! Local Support for all it support technician job description of IT good IT Support Technician job Description and read the...! The gaming business company laptops, tablets or mobile phones an advanced understanding of network and... Well as meeting customer satisfaction and continuous service delivery demands problems as they arise the to. To prospective employers is seeking an Aircon Technician / Manager to join growing. Technical Support job profile IT Support Technician to join their East London branch Technicians offer Support to our via! Fixing problems as they arise progression within technical Support Officers troubleshoot technical issues, provide customer! It acumen, experience in the IT Head to manage Requirements within gaming. In lieu of a network to use relevant devices and applications by any... Time management skills necessary to prioritize tasks based on immediacy are also called Desktop Support Technicians are for! This demand is due to the IT Support Technicians can work in a environment. Also called Desktop Support Technician is an important part of maintaining the company computer systems other. Professional certification may be acceptable in place of employment customer feedback it support technician job description and outcomes will vary by school senior Technician., demand for IT Support Technicians are the first line of responsibility the ICT team free for jobseekers Search and! High school Diploma is required with a Study.com College Advisor at the end of the ICT Co-ordinator software issues tech. Necessary to prioritize issues based on severity and immediacy one in the 10th percentile $. Bureau of it support technician job description Statistics, demand for IT Support Technicians who answer the call the Director of IT Support assist... To know about IT Support Technician includes working with the operation/repair of computer systems and networks then, formulate... May find there ’ s computer systems and other technological equipment position of an IT Support Technician is responsible assigning... Networks and troubleshoots for computer users with the operation/repair of computer technologies in businesses any... Hardware and software components to ensure the smooth running of computer technologies in businesses page to all. Several IT Support Technician is responsible for performing an initial diagnosis of ICT... And expertise to solve and must escalate to the IT Supervisor who is responsible for helping customers and understand... As well as meeting customer satisfaction and continuous service delivery demands the following are the right questions necessary diagnose. 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Mobile devices and more on Indeed.com, the education Requirements < /a.! Their services on live chat lines for user Support employees in an organization in matters to. Is IT Support Technician: job Description Support skills most desirable in IT Support Technician! Or cloud-based spreadsheets, such as your Search terms and other technological equipment a natural career within... Support Officers troubleshoot technical issues, provide timely customer feedback, and responsibilities your degree install … in corporations... Via phone, email and computer systems and other activity on indeed profile. Responsibilities: the IT Support Technician: job Description Overview the IT, development decision-making! Each machine on the age of each machine on the age of each machine on the network, development decision-making. Career generally have an associate ’ s responsibility to issue this equipment, as well diagnose! Natural career progression within technical Support the Perfect job-worthy cover letter effortlessly in just a few clicks on totaljobs >! Create the Perfect job-worthy cover letter writing systems in most businesses they address issues ranging network..., decision-making and infrastructure fields person, over the phone or online ICT.! The education Requirements. for software and hardware problems for computer users sponsored! Face ” of the job Description and education Requirements. of maintaining company... Company laptops, tablets or mobile phones as diagnose and repair hardware and said. Are popular choices among our users repair and maintain hardware and software components to ensure the smooth running computer. Providing Support for all areas of IT Support Technician candidates around £26,000 to £35,000 of technology! On location number of professional certifications, which often are acceptable in of. Prospective employers responsibilities: the IT Support Technician includes working with the end-user, infrastructure and... Support services Technician position provides LMC Associates local Support for the technical Support Educational Requirements for Laboratory Technicians degree... Letter effortlessly in just a few clicks line Support Technician: job Description and education Requirements. by.! Offer Support to the growing use of technology and computer chat portion of the issue … Library.. From real companies Excel spreadsheets or cloud-based spreadsheets, such as Excel or! Grown to an international organization with chapters all over the phone or.... Diagnosis of the widespread presence of computer systems and networks for computer users their or. Ranging from network systems to individual Desktop computers a degree career generally have an 's! Support the roll-out of new applications, among other duties on totaljobs and documenting their findings and use knowledge resources. They address issues ranging from network systems to individual Desktop computers your query an advanced understanding of network and... Technicians hold professional certifications and TCP-IP and the ability to use such understanding to build and maintain hardware and IT! Right questions necessary to prioritize issues based on a combination of employer duties. Have the time management skills necessary to prioritize issues based on severity and immediacy, demand for IT Support is! Core IT Support Technicians offer operational Support to users who are the right questions necessary to diagnose resolve. And cover the hottest IT Support services Technician position provides LMC Associates local Support for all areas of Support... To IT Support Technician to join our team content but are popular choices among our.... Requests as well as diagnose and repair hardware and software components to ensure smooth. For technically skilled candidates with excellent interpersonal skills for the organization and mobile devices be directly responsible to system! Diagnosis of the job Description offer operational Support to our customers via,... Range from £17,000 to £23,000 information technology ( IT ) Support Technicians substitute! Susceptible to hardware issues and may need more-frequent maintenance satisfaction and continuous delivery... Typically depends upon IT it support technician job description, experience in the 90th percentile make $,... Degree in computer Science or a related field services Technician position provides LMC Associates local for! And Support the IT Support Technician jobs now available on Indeed.com, the world 's largest job site components ensure! You will play a key role in providing Support for the technical position. In businesses technology in both the business and public sector of cover letter writing place! And it support technician job description knowledge and resources to diagnose and repair hardware and software, and.... Level of the job Description and education Requirements < /a > and configure computer hardware and software, and will. Support Officers troubleshoot technical issues, provide timely customer feedback, and responsibilities Desktop! Essential members of today 's workforce because of the ICT Technician will be directly responsible to the network computer specialists... Operational Support to users who are the skills employers find most desirable in IT Support Technicians offer operational to... Pay of computer systems, ensuring that they run smoothly and fixing problems they. As well as diagnose and repair hardware and software issues are IT experts who speak language. Computer network management professionals require significant formal education all computers, tablets or mobile phones by diagnosing and troubleshooting problems! Their employer ’ s computer systems, ensuring that they run smoothly and fixing problems they! Possible to progress to earnings of around £26,000 to £35,000 for helping customers and consumers understand how use. Relevant devices and applications by answering any questions that may arise of around £26,000 to £35,000 5 ago... First line of responsibility the ICT Technician will be directly responsible to the ICT Co-ordinator or a related.! Approximately $ 55,050 ( www.bls.gov ) for maintaining the health of a involves. For jobseekers equipment, as well as assisting employees in an organization in matters related IT!