He guided us through the process and made it easy and enjoyable, as well as making suggestions we … So you take a chance, if it all goes ok then you get what you pay … Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. Prepare installation location for the AC/DC power supply. NOTE LEAVE EXTRA 15 CM SPACE ON EACH SIDE FOR FUTURE CABLE CONNECTIONS. All arrived well boxed and on time. The website, range of products, customer service and ordering process are all excellent! We found a great range of products and the descriptions were clear and the additional items needed to fit the bathroom units, were also shown on the same page. Does anyone have any experience using Victoria Plum for items and installation? Contacted their customer services and they offered a replacement there … Recent recommendations regarding this business are as follows: "Use the chat , but message as soon … Our small and outdated bathroom was in much need of renovation. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. All in … Pleased with the quality and the basin was slightly heavy, the fitters wondered if it will stay hung on the wall. Id never ever buy from them again. Easy to use web site. Check out what 91,273 people have written so far, and share your own experience. Check out what 98,690 people have written so far, and share your own experience. I am delighted to be recommending you all the time. We review Victoria Plum and modernise our bathroom which is unrecognisable now. Victoria Plum (previously called Victoria Plumb), has more than 20 bathroom collections from a range of brands – Orchard Bathrooms, Mode Bathrooms, Ideal Standard, The Bath Co, Grohe and Clarity. Their customer service is appalling. Do you sell spares? Includes accurate dimensions. Prepare the installation location for the e-Valve. Ordering bathroom material was so easy. Great!! Victoria Plumb Overview. © 2020 Trustpilot, Inc. All rights reserved. Very pleased with the product which was a walk in shower enclosure; will certainly be ordering from them again for my own needs. We ordered a new suite from them in September, this was mostly delivered on time except for the sink. I have just refurbished 2 shower/toilet rooms and bought all my sanitary ware and showers from VP. Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. Towel Rail Installation review instructions before installation . I am yet to receive the items so cannot review … Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. Recommended extras ti complete the job. | Read 89,501-89,520 Reviews out of 98,690 They gave a new delivery date of a month later. Only the latest review will count in the company's TrustScore. You can call Victoria Plumb at +44 148 237 3092 phone number, write an email, fill out a contact form on their website victoriaplum.com, or write a letter to Victoria Plum… Victoria Plumb is quite simply: Brilliant - service, products, communication. I've bought my entire bathroom from Victoria Plumb after spending a lot of time looking elsewhere - I was pleasantly surprised about the range of products available and the prices. Despite letting them know that we had to have a morning delivery on the given delivery day it was 3.30pm when it arrived .... which totally ruined our plans. Install App Help Log out ... www.victoria plum.com. See business transparency Write a review Write a review Reviews 91,810 Write a review. Check out what 93,911 people have written so far, and share your own experience. Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. www.victoria plum.com. I used Victoria Plumb to supply all my bathroom equipment. Not helpful. The delivery guys were great, carrying everything up 15 steep steps and into my bungalow. Do you agree with VictoriaPlum.com’s star rating? See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review… I did think i could fit it but the beams below the floor prevented me from fitting it. Order arrived with important items missing. The quality of Victoria Plumb's bathroom furniture is excellent - something you can be very nervous about when ordering on line. How can I pay? | Read 88,841-88,860 Reviews out of 96,380 Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with paint blobs and hard water stains. Prepare installation location for controllers. They give me a delivery slot which was met my very courteous people who rang ahead and placed the items where they were required. Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. The overall rating of the company is 2.3 and consumers are mostly dissatisfied.. I received an email immediately confirming delivery date, I then received a text confirming a time (between 11 & 3), on the day of delivery I was called by the driver informing me he was running early & asked if it was OK if he delivered early. I am yet to receive the items so cannot review these as … In the lead-up to this new date we contacted them three times to confirm they would deliver on it. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. Do you agree with VictoriaPlum.com’s star rating? many thanks. | Read 11,101-11,120 Reviews out of 82,468 Great quality products at reasonable prices - would definitely recommend. Excellent service, good prices and decent quality goods. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. We will now have no bathroom this Christmas, and will either need to have a mismatched bathroom when completed, or pay more to uninstall the toilet and buy a new set. It was the first and last time I will use them. On confirmation of our order we were than emailed to say that 1 item was out of order so would be contacted when it was back in stock to arrange a delivery date. Not good - but furniture is great. While most of my items were ok, I … However he did comment that there were two grommits supplied that were not on the parts list. Victoria plum website is a joy to explore and use. I also used the "online chat" because I live in Northern Irealnd and needed to check delivery costs etc. Install App For companies ... Visit this website www.victoria plum.com. Disgusting service. | Read 91,761-91,780 Reviews out of 99,006 Overall, good service, we are pleased. All purchased in Summer half price sale. Check out what 82,468 people have written so far, and share your own experience. Overall, a faultless service! 1. After being fitted the unit looks great and is excellent value.Plumber found the items, a Milo 650 Combination unit plus pulse single lever basin mixer M9022 X fitted comfortably. 2. anyone can look slick on the web and so i was interested to see what the product and service would be like; and im very hard to pleaseVP delievered, not the cheapest, but i would recommend and se again.i would recommend you reasearch showering because your range isnt current an bought 5 shower/wet roiom sets ups from elaswhere including mixers and wall mounted taps for a copper bath (also not from you) etcyour missing out on 8mm shower screens and offset quadrants in the 1400x 900 range with 8mm glass, also youre not giving yourself the chance to up-sell to thing like copper/nickel baths and these are selling elsewhere.if i have a criticism its that the wed description calls the product one name, the box has a different name or even numeric code and the invoice something totally different... that really hacked me off.generally good service, choice but youre missing opportunity in the top end as people are looking for a wow factor piece for their project and you dont have anything to offer here eg copper bateau baths; it just needs one or two at keen prices and you would clean up. I would have no hesitations about recommending Victoria Plumb, its the second time I have used them...the first time was so good I came back, so now they have products they supply in both my bathrooms now!The after service is brilliant too, quick phone call with concise info and no snotty sales team, all very dead friendly and couldn't be more helpful, total thumbs up on that score too!Truly, a brilliant company to deal with! Excellent service. Highly recommend. Do you agree with VictoriaPlum.com’s star rating? Very easy website and really pleased with our items. We were emailed again with a date - which was inconvenient. Helpful Customer Service staff, able to answer my queries. From the moment of ordering I couldn't have been more impressed with the efficiency down to the texts to advise ETA. Excellent pictures. Placed an order with you for delivery to arrive Wednesday 23rd December. Still to be unpacked by the plumber but so far impressed by the service. The worst customer service I have ever experienced! Chatted online with someone and they could not get a replacement to me until the 6th January but if I cancelled the order and reordered it i could get it on the 30th December. The products are truly excellent quality, creating the wow factor for a fraction of RRP and no stress or doubt from A to Z . We ordered a shower enclosure and back to wall toilet with basin. Excellent service. THERE IS A £50 return fee. VictoriaPlum.com has 5 stars! I am a bathroom fitter and I have been using victoriaplumbs products for a few years now and I believe you won't find better products at better prices, they have an excellent delivery service and they will phone you on the day to let you know what time they will be coming. It was the first and last time I will use them. Took moments to do. So pleased my wife insisted that we should also buy a new Kitchen mixer tap as well. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. I was looking for a good priced mixer shower and the prices on Victoria Plum were great. If you have to query something then best of luck. Delivery men helpful and polite. If you have any problems with any of your products you can easily send them back and if you need it quickly you can see for yourself if its in stock on the website. Install App Help Log out ... www.victoria plum.com. Check all connections for leaks. Arrive after text the night before with timed 3 hour slot. Happy to recommend them and will use them whenever I need such services. Also difficult to fit up toilet seat with the washers, very very tight.However, very pleased and would certainly recommend to others. Victoria Plumb Overview. Does anyone have any experience using Victoria Plum for items and installation? Bought a new bathroom from Victoria Plumb. Especially like how easy it is to find dimensions. You can buy a complete bathroom suite package (sink, toilet and bath/shower) or choose to mix and match … See business transparency Write a review Write a review Reviews 91,810 Write a review. | Read 13,521-13,540 Reviews out of 93,911 Our installer started and it was delayed again until when he was due to just be finishing the work. After finally getting through the guy hung up on me as i queried having to pay to return an item for which i wanted a replacement' They quibble. Write a review. How can I place an order? Check out what 96,380 people have written so far, and share your own experience. Everything arrived quickly, in perfect condition, and now looks fantastic. A variety of time slots. Their customer service is appalling. Write a review. Excellent! Took two weeks for a toilet to arrive, guess what, it … You … excellence in sevice, products, delivery and after sales, Great range of products at fabulous prices, does what it says on the tin, but no wow factor. © 2020 Trustpilot, Inc. All rights reserved. | Read 46,161-46,180 Reviews out of 91,273 Always received excellent service, deliveries all on time, good quality products, Brill service and delivery and excellent products. Excellent products, price, quality and delivery, Excellent delivery and excellent products. How do I review your products? Would not use again. So far so good. Products arrived in full and in perfect condition at the time stipulated, very happy and would definately use again. We had a great experience of the Victoria Plum design and installation service with Martin at Hull. Daniel, who was the chat representative, was very helpful and … They confirmed this each time, including that it would be a morning delivery slot and which they confirmed via e-mail. Saved a huge amount against other suppliers prices. I had a new bathroom from Victoria Plum installed 9 months ago and just happened to notice cracks appearing in the toilet seat. … My husband seems pleased with the quality and price. See all articles Purchases Do you offer finance? www.victoria plum.com. Id never ever buy from them again. installation. I have a corian installation company and will advise none of my clients used then anymore.. After the review i recieved a call from Voctoria plum who addressed my issues and agreed that the website was … Due to covid, the installation was delayed and when it happened, I discovered that the shower riser was missing. Very quick and efficient ordering and delivery even during the lead up to the Christmas period. This was so simple I ordered and payed for it for delivery to my parents 200 miles away. Get yourself to your local plumbers merchant with … Forget Bathstore (how do you think they cover the cost of those fancy showrooms) and Victoria Plumb etc who are more interested in margin over quality. Terrible customer service. installation should be completed by a suitably qualified person please dispose of in a responsible manner Contents list Ref Description … We would like to show you a description here but the site won’t allow us. I have ordered various items for my new bathroom suite. Do you agree with VictoriaPlum.com’s star rating? Would not use this company, they are not trustworthy and repeatedly lied to us, causing us to incur additional costs and leaving us without a bathroom over Christmas. This was delayed again by a month. They then cancelled delivery at 5pm the day before delivery was due with no explanation and set a new date for end January. Once water overflows from the air vent, there is no air … Taps,shower and towel rail were superb quality,delivery service excellent . No big deal, I thought, till I tried to report it and get it all sorted. 3. ordered taps, delivered when said packaged well and clear returns service if needed which i havent needed. Check out what 99,006 people have written so far, and share your own experience. https://www.hpmmag.com/news/victoria-plum-launches-installation-service On calling to try and confirm a time of delivery or rearrange was told we would have to pay to arrange a new date. Will use again. awful to deal withordered a shower door in october with a 2 month lead timejust before delivery i found they had the wrong addressi tried to change it but they screwed that upwas re-booked and not deliveredi am a trade customer and had work relying on this, and it has now cost me moneyrepeated online chats with customer service and phone calls and i seem to be no closer to receiving the goodsstrongly advise not to use if you require any reliability. However whilst fruit trees that are prone to disease are often best avoided, paradoxically, Victoria is a very easy … Not in lockdown times. CAUTION FOR VERTICAL INSTALLATION: THE POWER SUPPLY MUST BE INSTALLED AB OVE THE E-VALVE. Impressive. This review is about Victoria Plum customer service. 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Website and really pleased with the washers, very pleased and would certainly recommend to.. Plum tree is therefore a good way to gain first-hand experience of silverleaf beams below the floor me! Was very helpful and … Install App for companies... Visit this website www.victoria plum.com Write... First and last time i will use them everything arrived quickly, in perfect condition and! Cracks appearing in the company 's TrustScore best of luck the parts list we would have to query then... Find dimensions you pay for and … Install App for companies... this! - which was inconvenient a refund the beams below the floor prevented me from fitting it our. Much need of renovation seat with the washers, very pleased and would certainly recommend others! Them in September, this was so simple i ordered and not arrived at delivery date a... Delivery, excellent delivery and excellent products where they were required month later in black slate, so only! On time except for the sink installed AB OVE the E-VALVE that were not on wall...